Ever ready to listen to user feedback and then ponder whether or not to include said feedback in subsequent product releases, Google announced today a new Chrome User Experience Surveys extension that collects user experience data on Chrome. So it’s not just a clever name.
The tiny extension will pop up sometimes at random, or more often, when something unusual happens to Chrome, like bugs or malware warnings. Google says a user will get a maximum of two notifications per day, capped at four per week, with the average user seeing a survey once a month. Surveys are roughly 2-3 minutes in length.
Keenly aware of user trepidation when it comes to data harvesting, the third question answered in Google’s announcement of the extension (after “What?” and “Where?”) pertains to the information Google will collect from the extension. The answer: nothing personal. The only data collected will be that directly related to the extension.
Unlike Google’s awesome, if totally data-collection-obvious, Google Opinion Rewards app, which pays users a few dozen cents here and there for answering surveys, Chrome User Experience Surveys offer no remunerative benefits other than the satisfaction that comes from making everyone’s browsing experience just that much better.
Now aside from the fact that apparently Google requires an extension to fully ascertain the incredible resource drain that is Chrome on a Mac, this could be a useful and simple way for everyday users to help Google improve the world’s overwhelmingly dominant browser. (As an aside, remember when Chrome felt like this light little rebel browser up against the IE monolith?)
The feedback period only lasts 120 days, and Google dissuades you from uninstall the extension before then. After 120 days, the extension will uninstall itself. Skynet once promised the same thing.
Source: Google
Come comment on this article: Want to Help Google Improve Chrome? There’s an Extension for That
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